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Student Registrar
Baltimore, MD
Posted Mar 27, 2017 by Johns Hopkins University
Category: Registrars

Student Registrar
Johns Hopkins University
Baltimore, MD

Status: Full Time
Salary: Commensurate with Experience

General Description
This position is responsible for leadership, planning, management and delivery of all Registrar services and activities for the Krieger School of Arts and Sciences and the Whiting School of Engineering. The position has fiduciary responsibility for compliance with the Family Educational Rights and Privacy Act (FERPA) to preserve the confidentiality and archival integrity of education records.

The position reflects a service philosophy, acts in an advisory capacity to faculty and administration in the development of academic policy and assures smooth implementation of the provisions of academic policy. It advises officers of the institution, provides statistical information used for management decision making and partners with academic offices and faculty in their instructional and advising roles.

Provide vision and leadership for the office and define this in the Registrar's mission statement and strategic plan as it relates to the mission of Homewood Student Affairs. Establish goals, objectives and priorities to be followed in improving office operations and service. Evaluate and measure accomplishments at the end of each fiscal year.
The position reports to the Dean of Academic and Student Services for its school-based responsibilities and the University Registrar for university-wide matters related to compliance, reporting, and cross-divisional functions and initiatives.

To view complete posting and to apply, please visit https://jobs.jhu.edu/jhujobs/jobview.cfm?reqId=313783&postId=14383

For more information call the Central Talent Acquisition Office at 443-997-5100.

Essential Job Functions:
• Direct office operations and ensure that they are conducted within existing policy and procedural guidelines and that principles of good practice are followed. Ensure that students, staff and faculty understand the implications of FERPA. Respond to staff questions, resolve inconsistencies or omissions in existing policy guidelines, resolve organizational conflicts and set tone and performance standards for all aspects of office operations. Hold weekly staff meetings and briefings. Supervise full-time staff of 25.
• The Registrar is responsible for budgetary planning and adjusting personnel and services as required by the environment and authorization. Prepare budget request, approval of expenditures; monitor all accounts to ensure conformity with authorization. FY17 budget: $1.8 million (personnel) and $400,000 (operations).
• Serve as a member of the team of school-based registrars working to implement the Student Services Excellence Initiative related to registration and new technological solutions including a new student information system. Within the SSEI initiative, help examine the feasibility of a shared service center for registration and how to best align university-wide efforts to enhance and improve the student experience.
• Additionally, the office must maintain day to day effective and efficient information and data systems. The office must establish edit checks, documentation standards and review for data processing procedures to ensure security, continuity of operations, and quality assurance of output. Identify and authorize necessary system changes. Ensure that a disaster recovery plan is in effect.
• Provide input and interact regularly with Assessment and Analysis, Institutional Research, and University Registrar on reporting including IPEDS, Middle States, Engineering Workforce Commission and ad hoc reporting requests that come to the office. Contribute to the summary enrollment, retention and interdivisional reports included in the annual Enrollment Report Book and posted on the Registrar's web site.
• Interview and select personnel for vacancies; design and implement orientation and training for new employees; monitor, review and evaluate staff performance and provide opportunities for staff development. The Registrar makes salary and promotion decisions for all office personnel and reviews all classifications and salary ranges to ensure equity.
• Communicate with the Homewood community to exchange information, to evaluate and improve procedures, to coordinate activities, to revise or establish new policies, and to resolve issues.
• The office serves as a lead collaborator for commencement activities with the university events office to facilitate the University Commencement Ceremony that primarily involve graduates from the Krieger School Arts and Sciences and Whiting School of Engineering. The office also serves as the primary contact for the diploma vendor with close collaboration from other schools.
• Represent the University at regional and national professional meetings and on committees in professional organizations.

Master's Degree required. Eight years of progressive leadership experience in a complex university registrar's office. Candidates with directorship experience are preferred, but professionals with associate registrar positions are encouraged to apply.

Special Knowledge, Skills, or Abilities:
• Knowledge of educational leadership and administration, higher education structure and governance and factors that impact decision making at private research institutions. Also demonstrate knowledge of theory and practice of student development.
• Understanding of nationally recognized practices and procedures for registrars including registration and records management, degree audit systems, transcript practices, evaluation and projection of classroom space requirements and evolving best practices in records and registration.
• Grasp of compliance standards required by federal and state laws and regulations regarding student records, privacy, reporting, and funding.
• Familiarity with information technology, computing applications, statistical analysis, and research used in higher education and trends and developments in technology that apply to student systems including web-based applications. Awareness of computer systems analysis, design and implementation methodology as used in records and registration applications.
• Knowledge of compliance standards for government reporting for international students and students eligible for VA benefits.
• Familiarity with accounting theory and practice to guide budget design and management.

Ability to:
• Provide energetic leadership
• Negotiate effectively, build consensus and influence institutional decisions
• Manage change in a decentralized institution
• Make independent judgments and decisions
• Analyze information and situations
• Set priorities in a complex environment
• Listen and communicate convincingly in written and verbal formats
• Manage and delegate work load and work flow under the pressure of deadlines
• Auditing skills to establish standards for evaluating student and statistical output from student systems
• Manage and supervise and provide for development of staff
• Represent the institution's perspective to external entities

Johns Hopkins University is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. The university promotes affirmative action for minorities, women, disabled persons, and veterans.

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