Job Details

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Wisconsin Indianhead Technical College
  • Position Number: 1290185
  • Location: Shell Lake, WI
  • Position Type: Secretary and Administrative Assistants

Call Staff WITC Administrative Office - Shell Lake (as-needed)

Posting Number: 2010620
Position Type: Office & Technical Support
Department: Administrative Services

Position Overview:
Applications are presently being accepted from qualified candidates to provide general clerical support on an as-needed, call staff basis at Wisconsin Indianhead Technical College Administrative Office in Shell Lake. Primary responsibility is to provide first rate customer service to Shell Lake visitors and meeting participants, which shall include but will not be limited to serving as receptionist, answering/routing calls on the main switchboard, coordinating arrangements for use of the Shell Lake conference center facilities, & providing hospitality services for groups and individuals using the center.

Required Core Abilities:
WITC seeks to employ individuals with talent, commitment, enthusiasm, strong interpersonal skills and the ability to:
-Assess own learning and progress toward established personal and professional goals.
-Demonstrate creativity, critical thinking, and problem-solving skills.
-Communicate effectively in personal and group settings.
-Contribute to a diverse, respectful, and inclusive working and learning environment.
-Effect change and demonstrate flexibility and positive leadership.
-Acquire and apply technology to working and learning.

Minimum Qualifications:
1. One year related post-secondary education/ training OR two years related work experience, OR a combination of related post-secondary education/ training and work experience totaling two years.
2. Knowledge of and proficiency in the use of computers, computer applications and software such as email, word processing and spreadsheet programs (Outlook, Microsoft Word, Excel, PowerPoint).
3. Ability to contribute to a team environment.
4. Strong customer service skills and ability to work well with students, staff and instructors.

Physical Demands:
Standing, Walking (Frequently);
Sitting, handling/fingering, reaching outward, reaching above shoulders (Occasionally);
Lifting/Carrying 10 lbs. or less (Frequently), 11-20 lbs. (Occasionally);
Pushing/Pulling 12 lbs. or less (Occasionally)

Job Description:
*Answer incoming calls, providing information, transferring calls or taking messages as necessary.
*Greet persons entering WITC, determine purpose of the visit, and direct them to their destination or notify staff member of visitor's arrival.
*Food service and/or hospitality setup; dishes, room setup and clean up
*Provide additional clerical functions for areas outside Conference Centers as directed.
*Perform other duties as assigned.

Posting Date: 09/05/2018
Testing Date:
Testing Time:
Testing Place: No applicant testing required for this position.
Closing Date: 9/28/2018
Open Until Filled: No

Special Instructions to Applicants:
Your application will be considered complete when we have received a completed online application, a cover letter addressing all of the qualifications for this position, and a resume. Original or copies of official or unofficial college transcripts will also be helpful in our determining who the best candidates are to be interviewed. Please note that original transcripts will be required prior to any job offer being made. If you have any questions on the transcript requirements, Human Resources can be contacted via email at
Please mail transcripts, if unable to scan, to Human Resources:
505 Pine Ridge Drive
Shell Lake WI 54871

Please note: the College reserves the right to extend time limits or re-initiate the recruitment/selection process at any point.

Weeks per year: varies greatly; infrequent; availability to work must allow for flexibility and short notice
Hours per week: varies greatly; infrequent; availability to work must allow for flexibility and short notice
Salary Hiring Range: Support and Technical Personnel Level II; FY19 Wage Range Table $15.86/hour
Benefit Information: N/A

To apply, visit

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