Job Details

Wisconsin Indianhead Technical College
  • Position Number: 1526926
  • Location: Rice Lake, WI
  • Position Type: Secretary and Administrative Assistants

Campus Support Assistant - part-time (884 hours/year) WITC Rice Lake Campus

Posting Number: 2010715
Position Type: Office & Technical Support
Department: Continuing Education

Position Overview:
Wisconsin Indianhead Technical College is seeking qualified applicants for the position of Campus Support Assistant. The Campus Support Assistant at the Rice Lake Campus provides a full range of support service functions in all areas of the College with a focus on the Continuing Education Division. Responsibilities are comprehensive, diverse, and multifaceted, requiring broad knowledge of all related College policies and procedures. Working in a team environment, individuals provide excellent customer service to students, staff, and external stakeholders with minimal supervisory guidance. This position is part-time and will be scheduled 884 hours per fiscal year.

Required Core Abilities:
WITC seeks to employ individuals with talent, commitment, enthusiasm, strong interpersonal skills and the ability to:
-Assess own learning and progress toward established personal and professional goals.
-Demonstrate creativity, critical thinking, and problem-solving skills.
-Communicate effectively in personal and group settings.
-Contribute to a diverse, respectful, and inclusive working and learning environment.
-Effect change and demonstrate flexibility and positive leadership.
-Acquire and apply technology to working and learning.

1. Two years related post-secondary education/training OR four years related work experience, OR a combination of related post-secondary training/education and work experience totaling four years.
2. Knowledge of and proficiency in the use of a computer, computer applications and software such as email, word processing and spreadsheet programs required.
3. Ability to contribute to a team environment.
4. Strong customer service skills and ability to work well with students, staff and faculty.
5. Knowledge of current office practices and procedures and skill in their application.
6. Ability to be detail-oriented, well organized, to work independently on assigned tasks, and to work under pressure.

Physical Demands:
Standing, Walking (Frequently);
Sitting, handling/fingering, reaching outward, reaching above shoulders (Occasionally);
Lifting/Carrying 10 lbs. or less (Frequently), 11-20 lbs. (Occasionally);
Pushing/Pulling 12 lbs. or less (Occasionally)

Job Description:
Provide cross-functional customer service to internal and external customers.
*Assess customer needs and take appropriate action.
*Research and proactively assist customers in solving problems. Follow up until problem is resolved and/or refer to appropriate staff when necessary.
*Operate and troubleshoot office equipment.
*Inventory and order supplies.
*Process duplication requests.
*Open, prioritize, and route incoming mail.
*Organize, establish and maintain electronic databases and paper filing systems.
*Schedule and make arrangements for meetings and conferences.
*Assist in recruitment and selection process for new staff at the Rice Lake Campus.
*Reconcile credit card statements.

*Support the Administrative Specialist.
*Support the Facility Maintenance Supervisor.
*Update the Safety Data Sheet System.
*Other related job duties as assigned.

Posting Date: 07/09/2019
Testing Date:
Testing Time:
Testing Place: No applicant testing required for this posting
Closing Date: 7/25/2019
Open Until Filled: No

Special Instructions to Applicants:
Your application will be considered complete when we have received a completed online application, a cover letter addressing all of the qualifications for this position, and a resume. Original or copies of official or unofficial college transcripts will also be helpful in our determining who the best candidates are to be interviewed. Please note that original transcripts will be required prior to any job offer being made. If you have any questions on the transcript requirements, Human Resources can be contacted via email at
Please mail transcripts, if unable to scan, to Human Resources:
505 Pine Ridge Drive
Shell Lake WI 54871

Please note: the College reserves the right to extend time limits or re-initiate the recruitment/selection process at any point.

Weeks per year: 52 weeks per year
Hours per week: 17 hours per week
Salary Hiring Range: FY20 Wage Range Table Support & Technical Personnel Salary Grade Level II $16.03/hour
Benefit Information: Professional Development

More detailed information online at

To apply, visit

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