Career-Readiness Programs Assistant (AA2)
University of San Diego
Department: Career Development Center
The University of San Diego Career Development Center currently manages a mandatory career-readiness program for the School of Business and the College of Arts & Sciences, and will add a program for the School of Engineering starting Fall 2019. This position will be responsible for tracking all student and event activity related to these programs. This includes items such as: awarding students credit for completed activities, managing student account holds, leading weekly undergraduate orientation sessions to newly declared students, managing eligible event requests in the university CRM, communicating with students in verbal and written form, collaborating with student leaders and campus partners, assembling reports, and other data tracking duties as needed. Supervision received: position directly supervised by the Assistant Director of Assessment and Planning along with collaboration from the Associate Director.
Supervision Exercised: exercises supervision over graduate assistants and/or undergraduate student employees in the Career Development Center on specific projects.
Essential Duties and Responsibilities:
Career-Readiness Program Event Tracking
Reviews event requests that are submitted by student leaders, faculty, and administrators for approval in at least one of the campus career-readiness programs. This includes: downloading event submissions from Salesforce, working with the appropriate Career Development Center Assistant Director to determine whether or not an event should be approved and for how many program points, and communicating with the requesters on the final outcome.
Follows up with student leaders, faculty, and administrators on events where information is missing or unclear.
Verifies that attendance has been properly submitted for all approved events. If information is missing, follows up with event organizers to obtain missing information.
Occasionally attends campus events to represent the Career Development Center and take attendance.
Career-Readiness Program Student Tracking
Runs reports of students participating in each of the career-readiness programs for academic advisors and faculty in the College of Arts & Sciences, School of Engineering, and School of Business.
Places and lifts registration holds on student accounts related to the career-readiness programs.
Contacts students that have not yet completed all the requirements of their career-readiness program. The purpose is to make sure they are aware of their missing requirements and to establish a plan for completing them prior to graduation.
Verifies that students have completed the senior graduation survey and notes that in students' Salesforce profile.
etworking credit to students' profiles in Salesforce for having attended eligible events.
Once students have completed all career-readiness program requirements, clear students' degree audit record.
Communicate with the appropriate team members in a timely manner on students who are at risk of not completing the career-readiness program requirements.
Meets with students individually to answer questions, review program requirements, and develop action plans for completing the career-readiness program requirements.
Career-Readiness Program Orientations and Training
In collaboration with the appropriate Assistant Directors and graduate assistants, present weekly orientation sessions to students that have recently declared their major. These orientations include information about the requirements of the specific career-readiness program and on the services available from the Career Development Center.
In collaboration with the appropriate Assistant Directors and graduate assistants, lead student leader training sessions that cover how to submit events for career-readiness approval, how to track attendance, and other expectations of student leaders that work with the Career Development Center team.
General Office Assistance
Attend weekly staff and team meetings.
Assist with large Career Development events.
Participate in relevant professional development opportunities including software training, webinars, etc.
Perform other duties as assigned.
Associate's degree plus 2-3 years' experience in similar role or Bachelor's degree with some experience in similar role.
Demonstrated ability to work independently and on a collaborative team.
Proven experience planning, coordinating, and leading projects with varying complexities involving a diverse customer base.
Ability to communicate effectively orally and in writing.
Ability to establish and maintain strong working relationships with colleagues, staff, administrators, students, and the general public.
Ability to manage confidential client and employment information with tact and discretion.
Must possess flexibility and versatility in order to contribute to evolving work situations.
Demonstrated ability to work in multi-functional teams.
Demonstrated ability to plan, organize, and implement projects with complex logisitcs involving multiple tasks and priorities.
Evidence of superior presentation skills.
Experience working with Salesforce or similar CRM.
Background check: Successful completion of a pre-employment background check.
Degree Verification Requirement: Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes.
Salary: $15.94 - $17.93 per hour; Excellent Benefits.
The University of San Diego offers a very competitive benefits package, to include medical, dental, vision, a 12% retirement contribution given to you by the University (with three year vesting period), and access to on-campus Fitness Centers. Please visit the benefits section of our website to view all of the perks and benefits that USD has to offer. USD: Human Resources: Benefits
Hours: 37.5 per week
Closing date: Open until filled
Note: External job postings will be up for at least five days. After that time, applications will be reviewed by the hiring manager/committee throughout the posting period. A candidate may be selected at any time which could then close this posting on a date earlier than listed.
The University of San Diego is an equal opportunity employer committed to diversity and inclusion and is especially interested in candidates who can contribute to the diversity and excellence of the campus community.
The University of San Diego is a smoking and tobacco-free campus. For more information, visitwww.sandiego.edu/smokefree.
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